Jonnell T.
5/29/2025
Great time at the facility extremely hospitable owner cant speak to their products but their approach to customer srevice along with theri policy in customer complaints and returns is byeond reproac
Jenson USA
$$
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(287)
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1615 Eastridge Ave
Riverside, CA 92507
Jenson USA is an online retailer based in Riverside, CA, offering a wide array of mountain and road bike parts, clothing, and accessories. With a commitment to quality service, they provide free shipping on most items for purchases over $50 and ensure same-day shipping for orders placed by 3pm PST.
Customers can rely on Jenson USA for a hassle-free experience as they build, test, tune, and prepare all bikes for immediate riding upon shipment. Stocked with a variety of in-demand items, orders for in-stock products are typically shipped on the same day, guaranteeing prompt delivery for biking enthusiasts.
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Reviews
2.5287 reviews
Eric Q.
7/7/2025
I recently made a high end purchase and I made a mistake on the length of cranks I ordered. I reached out to the expert techs/customer over the phone and they quickly fixed my mistake and even...
Tyler S.
7/11/2025
Bought a $850 bike and pedals on Jenson USA. I got an offer for a friend's bike a few days after making the purchase and requested to cancel my order with Jensen. Jensen customer service emailed...
Kyle T.
7/19/2025
Great experience! Chris and Michael really went above and beyond, I'll be back for all my bike needs
Gustavo G.
12/27/2023
Great customer service, warehouse location. We had to come in person because we were unable to purchase the gift card online. The system was down. A lot of traffic on the 60 freeway.
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