Kim P.
6/18/2020
I love JanSport! Their products are great and their lifetime warranty is amazing. I had a very old, torn backpack. I filled out their simple warranty claim form and sent in my backpack....
Jansport Warranty Center
$
(50)
Photos
2321 N Loop Rd
Alameda, CA 94502
JanSport, a renowned backpack and bag manufacturer based in Alameda, CA, has been crafting durable and reliable packs since 1967. With a commitment to quality and longevity, JanSport offers a limited lifetime warranty on their branded products, ensuring customers can trust in the durability of their gear for years to come.
Standing by their products against manufacturing defects in materials and workmanship, JanSport's warranty policy allows for repairs or replacements at their discretion. Customers can rely on JanSport's expertise and dedication to providing long-lasting backpacks, bags, and accessories for all their adventures.
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Reviews
4.050 reviews
Erin C.
8/23/2024
There lifetime warranty is the worst. I had to pay to send in my daughter's backpack. They sent it back saying they couldn't find the issue (even though the whole inside was ripped). They...
Charece S.
12/14/2022
this bag did not last longer than five months for my sixth grader. I'm super disappointed in the quality of the back because it did not last long and it was very expensive.
John B.
4/24/2019
RIP my Odyssey 38 (2008-2019). That tank of a pack was the best backpack I've ever owned! Mine endured eleven years of use and abuse lugging my science textbooks around college and grad school in...
Sierra R.
9/13/2023
Jansport Lifetime Warranty is the real deal!! I can't imagine why I'd ever buy another brand backpack! it took them less than 3 weeks from receiving my backpack to fix it and ship it back fedex...
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