Rick S.
7/14/2025
I hastily ordered (thru Amazon) dog door insert for my sliding glass door, and as deserved I ordered the wrong one. The aluminum model did not fit my vinyl sliding door frame, but after shaking...
Ideal Pet Products
Closed
(18)
24735 Avenue Rockefeller
Valencia, CA 91355
Ideal Pet Products, based in Valencia, CA, specializes in a wide range of high-quality pet doors that cater to various needs, including wall, sliding patio, and window installations. The company emphasizes energy efficiency and ease of installation, ensuring that pet owners can provide convenient access for their furry friends with minimal effort.
Inspired by a beloved family pet named Thor, Ideal Pet Products is dedicated to enhancing the lives of pets and their owners. With a commitment to quality and customer satisfaction, the company has garnered positive reviews for its durable products and exceptional service.
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Reviews
3.018 reviewsScott F.
6/4/2025
DON'T BUY ANYTHING FROM THIS COMPANY. They, not only send you the wrong replacement product, but the customer service is not helpful at all. Especially Janice who mans the phone. Very rude and not...
Joe M.
10/19/2024
Products is great, initially. However with everything comes wear and tear and parts need replaced. I was having a hard time finding the correct size door flaps for my unit everything I ordered...
Angie M.
7/28/2024
Tony at Ideal Pet Products provided me with quick and outstanding customer service! I needed help finding a part and it arrived fast.
Will J.
1/18/2022
I love the ideal Pet products, I just wish their customer service would be as great as their products. I called in to ask question on the measurement and what is the best product I would need to...
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