
These guys are great! We bought a new wood burning stove from them, which not only was a tricky install, but as it turns out, had a defect in manufacturing too. Icon H&H worked so hard at making...
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These guys are great! We bought a new wood burning stove from them, which not only was a tricky install, but as it turns out, had a defect in manufacturing too. Icon H&H worked so hard at making...
Service has been terrible! First technician that came out to replace a light bulb in our gas fireplace said he couldn't repair it because he didn't have the bulb even though we clearly made the...
I purchased a home in May 2023. A previous prospective buyer had already paid for an inspection of the two story fireplace. Icon Hearth and Home provided a work estimate of $695 to get the...
I visited their store in need of a solution for a zero clearance fireplace insert that would be EPA compliant, and actually work. Neil was very knowledgeable and led me to the purchase of a...
We placed 2 separate orders for parts for our wood stove. Communication was horrific. No calls, no return calls, many delays. We prepaid for the first part and it took 6 weeks for the item to...