Hyatt Place Ontario/Rancho Cucamonga

Our party of 3 stayed one night here at Hyatt Place Ontario and overall had a great experience. Since we were here for a short time, we didn't get to enjoy the gym or other amenities so I can't...

This hotel location really needs to work on their customer service. My sister and her husband had a room that was infested with bed bugs! Not only in their bed but also on the couch. Unfortunately...

I checked in to this Hyatt in Ontario on Christmas Eve and left on Christmas morning. I am always so grateful for employees that end up working on holidays. But I was thoroughly impressed at...

Spent 1 night at the Hyatt Place Ontario to visit a friend who lives near by. Check in was smooth and efficient. George did a good job at the front desk. The hotel needs to be updated. The...

This hotel has the worst customer service imaginable. The manager Brittni was completely useless. Hyatt needs to do a much better job with training staff to ensure they are not rude and disrespectful.