Joseph W.
5/23/2023
I placed an order about 10 days ago for chemicals for my new spa, which I bought from Paradise Valley Spas (I believe Hot Tub Things is a part of Paradise Valley Spas, based on my receipt and...
Hot Tub Things
Closed
(28)
1872 Rollins Rd
Burlingame, CA 94010
Hot Tub Things by Paradise Valley Spas in Burlingame, CA offers a wide selection of water care products and accessories for hot tub owners. From filters and chemicals to spa parts and cleaning maintenance items, they provide everything needed to keep hot tubs in top condition.
With a focus on quality and affordability, Hot Tub Things carries top brands like Bullfrog Spas, Jacuzzi Hot Tubs, and Sundance Spas. Customers can enjoy free shipping on orders over $100, a 30-day return policy, and secure payment options for a convenient shopping experience.
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Reviews
4.028 reviews
Gary M.
12/26/2024
They charged my credit card even though the products were out of stock. I got an email three days after I placed the order saying the order would be delayed because of "high volume." After that,...
Mitch L.
7/8/2025
It seems to me this company must be going out of business. I ordered some hot tub chemicals, they sent the wrong product, I emailed them at least five times about it, they never responded. I have...
Doug M.
4/2/2025
Ordered new pillows for my spa. Received a UPS tracking number the next day that showed label created, and shipment cancelled within hour of each other. Contacted the company and got a response...
Mike K.
7/31/2024
Worst internet order experience I've ever had. Took 10 days to ship order out. It was incomplete on arrival. Notified them of this, got one reply from someone via email who said they are having...
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