Hertz Car Rental - Escondido - Metcalf Street HLE

What a hassle !! They started out nice. We had a 9 am appointment pick. The agent told us, the vehicle that was going to be issued needed an oil change. Then he tried to upsell us on another...

Absolutely terrible service. The manager, Sivo, is not fit for customer relations. Careless, slow, and not mindful of customer's time. I had reservations at 9 am, and even though there was only...

After scheduling a RESERVATION, we got told it would be ready at 10am. However we showed up an Hour past to find not only was our reservation gone, there was no other car in the lot to rent. Not...

This is by far the most unprofessional location I've ever dealt with. The management at this Hertz Escondido branch appears disorganized an unprepared to handle basic rental transactions...

I reserved a car and when I came to pick it up the representative guy informed me that the car wasn't available and was trying to give me another car for extra $20 per day. I rejected the offer....