Hertz Car Rental - Escondido - Metcalf Street HLE

What a hassle !! They started out nice. We had a 9 am appointment pick. The agent told us, the vehicle that was going to be issued needed an oil change. Then he tried to upsell us on another...

After scheduling a RESERVATION, we got told it would be ready at 10am. However we showed up an Hour past to find not only was our reservation gone, there was no other car in the lot to rent. Not...

Terrible experience at Hertz. Service was awful and definitely overshadowed my previous good experiences. Over an hour to return a vehicle and charged an extra hour for a "late" return while I was...

Thieves, liars and cheats. If you have been a victim of the bait and switch tactics here, I would love to talk to you. My wife made reservations to get a car yesterday, only to be told they don't...

I should preface this review by saying I rent cars all the time and I've rented her at this location many times. Since new management has come on a few years ago I have always had a great...