Okay yes it's annoying getting calls but they're just doing their job. Yes there is a phone fee but if you pay online it's only 3 dollars. I didn't have such a bad customer service. They were...
Herbert P Sears
(7)
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HP Sears is a privately-owned debt collection agency based in Bakersfield, CA, with over 50 years of experience in providing strategic and ethical debt recovery solutions across various industries, including finance, retail, and healthcare. Established in 1928, the firm is dedicated to delivering superior collection services while fostering a positive environment for both clients and staff.
As an accredited member of the Better Business Bureau, HP Sears prioritizes its reputation and that of its clients, employing well-trained debt collectors and utilizing proven strategies tailored to industry-specific needs. The agency actively engages with professional organizations to stay updated on the latest industry laws and regulations, ensuring effective collection practices.
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Reviews
HP Sears are fast talkers. They ask you for some personal information and when you want to know what it's regarding they say "sorry we cant tell you unless you give us your personal information"...
Horrible after hours - Have called for four days in a row and no one picks up. I can only call after five and I get no support or help but annoying calls during my work hours. Not flexible not helpful
Won't let you pay in cash, won't let you pay by check, won't let you come in to their location to pay in person, but by damn they're more than happy to allow you to pay by phone for an extra 3%...
ZERO professionalism. Extremely rude, short, and condescending. Was hung up on twice. Terrible terrible terrible.



