Happysignals Ltd
HappySignals Ltd, based in Palo Alto, CA, specializes in IT experience management, offering solutions that enhance productivity through experience surveys, analytics, and reporting. The company's innovative platform helps organizations shift from traditional service level agreements (SLAs) to experience level agreements (XLAs), ensuring a human-centric approach to IT services.
With a robust suite of services, including implementation and customer success support, HappySignals collaborates with various partners such as Cognizant and Wipro to deliver quality managed service provider (MSP) outsourcing. The company is committed to continual improvement and proving the value of enterprise service management, backed by resources like the Global IT Experience Benchmark Report and the IT Experience Podcast.
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