Golden 1 Credit Union

G-1 in Jackson/Martel goes pretty smoothly. Sometimes there's a wait, especially in the morning. I usually avoid going into an actual branch, but when I do I'm never in a huge hurry because...

Poor customer service! One teller open with two other staff in the bank doing whatever they are doing but definitely not helping the one teller behind the counter. Customers always in line waiting...

Wait about 40 min. Seriously thinking of moving my accounts Understaffed ? Don't let more than 1 staff member leave at a time.

Employees doing the best they can while understaffed. But line out to the door as usual. If you come here expect a ten to fifteen minute wait to get to s teller. It has been this way since Golden...

Lines out the door. Horrible service. I'd strongly suggest using any other bank in the county. This is the only bank in the county you can count on to the longer waits then DMV