Karen Sauls M.
4/18/2019
On Thursday, April 11th, 2019 our Samsung dryer started making a horrendous sound! I immediately contacted Best Buy, as we had purchased an extended warranty on it back on 11/2016. The customer...
Geek Squad
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(27)
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16171 Lake Forest Dr
Irvine, CA 92618
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.
Also at this address
Reviews
1.527 reviewsKevin J.
6/7/2024
I've suffered for years with Geek Squad service, usually from India. I've paid them annually, currently $200/yr. They don't fix problems and they bail during remote sessions, leaving you...
Matt C.
12/30/2023
Best buy "total membership" (geek squad) delivery company sucks. Buying a several thousand dollar TV? Paying for white glove service? Be prepared to get screwed and wait around all day as their...
Paulette A.
11/9/2022
I have been a tech support member for over 20 years but, this last Friday, November 4th, I had the most horrible customer service experience in my life ever!!! My in-home appointment, scheduled...
Ruth W.
12/3/2019
By FAR the worst customer service on the planet! Our refrigerator freezer wasn't working after just. A little over 30 days. We just wanted the 3200$ refrigerator replaced. The repair company they...
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