Geek Squad

I can understand how some other reviewers give them low ratings but based on my one experience today, they were excellent in service and price. I had malware on my computer which shut the thing...

Adding an update bc i just now tried to take my phone to the Apple store to have them repair it, and the apple tech said Best Buy put in their notes on my apple care account that the screw was...

Just signing on to add my voice to the chorus of disgust with the abilities and ethics of these people. I paid $257+$50 for the installation and haul away of a new DW with Best Buy. Geek Squad...

To update. After 5 phone calls and messages and getting online appt. I arrive to pick up computer and am met with an employee who did not apologize or attempt to make things better but was rude...

Don't bother with these guys for iPhone battery replacement. They offer Apple certified same day service but in reality they want to send your phone out for 5 day service and a loaner, lol. Called...