Franchise Tax Board Field Office

I love coming here in person to get help rather than over the phone. Over the phone they take foreverrrrr to pick up the phone, very rude and stand off ish and make you sound and look stupid when...

Unable to provide answers; won't recognize my information: password, refund amount, username, God knows they don't answer the phone....except once...!!!

I filed federal taxes no problem as their website keeps your information as you go ,not FTB you get to retype it 30 times and it's bullshit ,I am retired with SS and it should be simple but it...

This office stole a lot of money out of my tax return on their admitted mistake. Every year I go through this nonsense. I want my money back with interest. This office should be replaced by an...

people should not be treated like this! 3 hour wait time on the phone without a call back option? are you kidding me? what day in age are we that consumers can not receive a call back like the...