First Foundation Bank

The teller staff is always very friendly and courteous. Friends in the valley that have had fraud on their cards have had swift and efficient care by the staff. I enjoy banking with our local...

The worst. Terrible personal service, as if they were dealing with their money, not yours. One of the most problematic tech platforms I have ever used, constant calls, waits for up to 30-45...

I tried to find out how to set up 2-step authentication for my bank accounts... called a number from the bank's website... talked to 3 people on that call and wrote an email asking about 2-step...

The 1 star is only for the employees at the Big Bear Lake bank, they are all really helpful and pleasant to deal with. There are no ATM machines, half the time I try to deposit my business checks...

It seems they can't go a month without changing policies. I've had multiple employees tell me different answers to the same question in the same day. The tellers are very pleasant to deal with,...