
The first time I came in I had very good customer service. I came in out of the rain when I was on crutches and they were very accommodating. The manager let me sit down at one of the desks and...
(34)
The first time I came in I had very good customer service. I came in out of the rain when I was on crutches and they were very accommodating. The manager let me sit down at one of the desks and...
I did not choose First Citizens Bank, it chose me through acquisition. Nothing like the 'old' One West Bank it used to be. When I opened the account it was located not far from where I live, they...
This bank is not easy to deal with when it comes to loan payoff or info. can't get through to phone, ridiculous process that's not timely at all. Horrible call center.
Avoid this bank like toxic waste. Their systems are so antiquated and far from user friendly. Use this bank if you like being told what to do, how they will do it their way and not your way or...
When One West Bank was taken over by First Citizens Bank in 2022, as an account holder with the former I was given written assurances about a "smooth transition" to my new account. An...