First Citizens Bank

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401 Wilshire Blvd
Santa Monica, CA 90401
First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.
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Reviews

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1.519 reviews
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William L.
2/5/2020

I just wished to share that I had the most amazing customer service with OneWest Bank and Jennifer. After opening up an account, I have been traveling abroad and needed help to get everything set...

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Larry C.
11/24/2025

Understaffed and many of the staff have a bad attitude. I was charged a $10 service fee for a money market account with a bad interest rate because the balance fell below $1,000. it didn't matter...

Christine K.
11/1/2024

This branch is consistently understaffed. Super frustrating! I loved the 17th and Montana branch as it was around the corner from my home. Now I typically drive to the Wilshire & Carmelina branch...

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Dude Food G.
8/14/2023

Since the 1st location I went to on Ocean Park still smells like the bathroom pipes exploded I ended up at this Wilshire Blvd location which is a bit hard to find. You can't really see a sign from...

South African Boerboel O.
9/20/2024

Honestly one of the worst experiences ever. I called Tarzana branch, they were to busy. they actually referred me to Encino Branch. However Encino wouldn't let me speak with anyone regarding my...

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