Mimi H.
4/21/2025
Lupe at the Sepulveda National location is an excellent representative for the bank. She provided me with excellent service and it's because of her expertise and service that I stayed with this...
First Citizens Bank
Closed
(6)
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400 N La Brea Ave
Los Angeles, CA 90036
First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.
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Reviews
3.06 reviewsHelen J.
9/24/2025
Today I went into this Northridge branch to deposit a check. The bank had empty desks and chairs in the front, one employee looking at a computer screen with no paperwork on his desk, one...
Shirll C.
4/24/2023
The worst! Ever since the switch from One West Bank to First Citizen this branch has been chaos everytime i come in. The SLOWEST service. Customer service is out the window with this staff. There...
Jeannie M.
7/5/2022
Slowest branch in Los Angeles. No matter how many people in line they've got one teller. Go to another branch and save your time.
Diana S.
3/13/2020
Best customer service of all time. Have been banking there for 20 years. Goes above and beyond for me at every level.
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