It is not often I am compelled to write a review for a bank but the associates at One West Bank on Tampa in Northridge deserve my sincere appreciation! My sister and I went in yesterday because...
First Citizens Bank
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ZERO STARS. ABSOLUTE WORSE CUSTOMER SERVICE. EVER. The lady in the front had my husband waiting in line (The Only Person In Line btw) for 15 minutes while she had a personal conversation with...
One West had decent customer service for a smaller staffed institution. The changes when it transitioned to first citizen's bank has been nothing but a headache. Several in person trips were...
First Citizens Bank was built upon the ruins of IndyMac Bank, which failed in 2008. I remember, because when IndyMac failed, it took a long time to receive my funds back from the FDIC. My...

They bought OneWest and now horrible service and a mobile app that doesn't work. No response to emails. Don't put your money here, go to a credit union.