First Citizens Bank

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8726 Tampa Ave
Northridge, CA 91324
First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.
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Reviews

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2.512 reviews
Jeff T.
11/2/2019

It is not often I am compelled to write a review for a bank but the associates at One West Bank on Tampa in Northridge deserve my sincere appreciation! My sister and I went in yesterday because...

Alexandrea O.
10/6/2025

ZERO STARS. ABSOLUTE WORSE CUSTOMER SERVICE. EVER. The lady in the front had my husband waiting in line (The Only Person In Line btw) for 15 minutes while she had a personal conversation with...

M T.
4/25/2024

One West had decent customer service for a smaller staffed institution. The changes when it transitioned to first citizen's bank has been nothing but a headache. Several in person trips were...

Ronald S.
3/5/2024

First Citizens Bank was built upon the ruins of IndyMac Bank, which failed in 2008. I remember, because when IndyMac failed, it took a long time to receive my funds back from the FDIC. My...

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M. N.
10/14/2022

They bought OneWest and now horrible service and a mobile app that doesn't work. No response to emails. Don't put your money here, go to a credit union.

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