Nancy L.
4/19/2012
If you want a security system that is tailored specifically for your needs, with its operation clearly and thoroughly explained to you, my experience has been that this company will do that for...
First Alarm
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1111 Estates Dr
Aptos, CA 95003
First Alarm was established in 1966 by Jarl Saal as a security company providing the Santa Cruz, Calif., area with private security services under the name of Seascape Security. First Alarm provides fire and burglar alarms, hold-up and panic alarms, power interruption signals, temperature and other industrial equipment alerts, daily test signals, opening and closing signals, and a variety of trouble and supervisory signals. First Alarm employs nearly 450 people and has been nationally recognized as one of the largest security companies in the United States. The company has locations throughout California. Its headquarters are in Aptos, Calif.
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Reviews
2.542 reviews
Walt K.
8/26/2025
I used First Alarm on multiple properties for many years. It was originally On-Guard security, which First Alarm bought. I have had multiple false alarms, which triggered a police call. I had a...
Mister A.
7/8/2025
We've leased a security system from First Alarm for over 20 years. One night, a door sensor was activated at our business. However, two motion sensors failed to detect any movement, which led us...
Clark's A.
4/18/2025
I would repeat all the other one star reviews but just read the rest. VERY POOR CUSTOMER SERVICE among other issue.
Jeanne J.
9/30/2024
Knowledgeable staff, easy to talk to, spent plenty of time explaining everything. How it worked about how long the install would take and giving me option. I loved the no pressure sales...
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