My wife and I almost didn't come to this location because of the 1 star, but not wanting to drive to Woodland Hills we bit the bullet and took our chances. We had a pleasant and efficient...
Fidelity Investments
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I had to bring in some checks that were sent to me. Actual checks from a 401(k) with a job. Once I found them, it was great. Very professional staff. When I walked in, there was a customer that...
My review relates to Chris Stellar at the Burbank branch. Chris has been helping me for a few years and I cannot speak highly enough concerning how much he has assisted me with valuable and...
They don't care about customer service. I wanted to invest $250k but they never returned my call for three weeks. Total waste of time and profit! I will try Charles Schwab.
This review is for Fidelity's on the phone customer service and isn't associated with the employees at the Burbank branch in particular. The customer service reps need better training. They have...