I am very pleased with my experience here at the Extended Stay North. The hotel property is very well managed and I think it is overall a great value. The rooms are always very clean and the...
Extended Stay America-Suites-Santa Rosa-North
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The customer service from the manager on down was Horrible. They belong in the anti-hospitality industry, not the hospitality industry. The front desk clerks were rude and the staff on the phone...
I was called a "fucking cunt" by Tony "You don't need my last name" at the front desk because I asked for a spoon to eat my oatmeal with. No one should use such language, especially to a 71 year...
This place is disgusting! First the lady didn't tell us the elevators are not working. When we got to our room there were hairs on the bedsheet. Almost out of toilet paper with no refill. No...
This hotel is infested with cockroaches. The rooms, hallways and lobby are all filthy. It smells horrible. It doesn't get cleaned. The amenities and room supplies are woefully inadequate. They...
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