I came to swap out my rental car after going to three different locations. Tyrone helped me and I was able to explain my situation . Tyrone explained to me the wait time and what he was able to...
Enterprise Rent-A-Car - Closed
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I was blindsided by an unlicensed and uninsured driver and my car was totaled. My insurance paid for a rental car and I used The Enterprise office on Broadway. They were very busy but the wait...

Charging me to vacuum a rental is bad business $300 to vacuum when you should be doing it before giving it to the new person anyway is just bad customer services
Efficient and friendly service from two Oakland locations. Kayla Morrison assisted me with pick-up at 25 Embarcadero; Nnamdi Agu assisted me with drop-off at 3030 Broadway. Questions answered,...

Service here seems to be going downhill each time we come here to get a rental car. What are the issues: 1) it takes more than 30 minutes from the time we enter the door to getting our rental car...