Samuel G.
6/12/2025
From my initial water service set up to helping me and assisting me with my bill issue speaking with Jacoby was a pleasure. Great attitude and very helpful. Helped out with my service needs very...
Elsinore Valley Municipal Water Disctrict
Closed
(24)
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31315 Chaney St # Y
Lake Elsinore, CA 92530
The mission of the Customer Service Department is: “To assist and communicate in a timely and professional manner while facilitating mutually beneficial solutions to customer issues and concerns.” Customer Service is responsible for preparing monthly statements, processing payments, establishing & discontinuing service, maintaining customer billing accounts and responding to customer inquiries. The department is staffed by a 15-member, professionally trained team that is dedicated to delivering exceptional service to all the rate payers of the District. Please feel free to contact us with any comments, suggestions or questions that you may have. Use the navigation menu to the right to find your topic of interest.
Reviews
2.024 reviewsKat 1.
1/29/2024
Forget the horrible customer service. We have all come to expect that from a non-profit public agency. What makes Elsinore Valley Municipal Water District the worst is that they brag on their...
Hunter W.
7/18/2023
Jacoby in customer service is AWESOME!! My service was Going to turned off and they kept telling me that I was not eligible for another extension. I called back the day before I was getting...
欣彤
12/7/2021
Somebody look at my water bill? Is it a reasonable price? A friend of my said that they never heard as a thing that you pay your sewer fee, and paid it as per person.
Chet P.
12/18/2022
Don't know yet. Waiting for a call back from a supervisor to explain "how Tier 2 "allocation" is determined". There MUST be a "formula". What is it??
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