El Pollo Loco

10 stars for Lupita. I've noticed every time I'm here now, my order is made correctly with love. It's been some time since I've been back but because of Lupita (believe she's the store manager)...

The worst place I ever been too I send my son to grab an 18 peace meal and he comes back with tasteless chicken it's so dry I felt I am eating beef jerky no flavor cardboard taste better than that...

I would like to give a review regarding their food, but I didn't get any. I waited, and waited, and waited - but nobody came to take my order!

Bad experience usually I love pollo loco today I Stop by order family meal so disappointed my I got home open my chicken whole of my chicken it was burn

I placed my order online, which was supposed to be ready at 12:30. I walked out with my food at 12:53! I initially told the guy that it shows my order has been completed. He said...well...it means...