Diane T.
6/22/2025
I'm so sad and disappointed to see their ratings as they deserve a zillion stars. Food is hot and delicious, and prepared with love. Clean and tidy and attitude with all employees is friendly and...
El Pollo Loco
$
Open
(142)
Photos
711 Fair Oaks Ave
South Pasadena, CA 91030
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in South Pasadena,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Also at this address
Reviews
2.5142 reviews
Jennifer S.
4/14/2025
I don't usually write reviews like this, but my recent experience was frustrating enough that I felt it needed to be shared--especially for others who rely on professionalism and timeliness in...
Tim P.
8/4/2025
Several times going to this location, I feel that the people taking the orders are either distracted or just not paying the best attention. I think to improve, the management could start having...
Sean P.
8/27/2025
Food is fine, but the cashier/manager? is friendly only to select customers regardless of the interaction... it seems she's only nice to those who are similar to her.
Jon A.
9/6/2025
Hadn't had El Pollo Loco in a while so I picked it up for dinner tonight. I ordered the 12 pc family meal mixed. The white meat chicken was so dry, even adding the mashed potatoes or extra salsa...
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