I usually don't like using kiosks to order--I prefer just talking to a cashier without having to navigate all the options myself. At this location, Celeste kindly helped me place my order at the...
El Pollo Loco
(218)
Photos
Find related places
Reviews
Going to get chicken which is leg and thigh and they said that there will be a wait.I'm ok to wait but for 20 minutes for it?.,Are you guys supposed to have it since it's a saturday and people are...
Awful customer service here. I came at 5pm on 10/27/25 and the line was dead empty thinking I'm going to get out of here quickly. I ask them if they take card and he points to the order kiosk?...
BAD CUSTOMER SERVICE , I came today and the general manager did not want to give me salsa for the 8 piece I bought. I've been coming here with my mom for about 10 years . Manager is always in a...
Walked in and placed order. 3 customers ahead of me, had lunch in hand in minutes. Cashier and counter staff were pleasant and efficient. Additional garnishes provided as requested. Pollo bowl and...






