
I haven't been to a Pollo loco in years, so I was excited about this location coming to town. I Visited on a Wednesday afternoon around 1:30pm, and the place was at max capacity, with nearly...
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I haven't been to a Pollo loco in years, so I was excited about this location coming to town. I Visited on a Wednesday afternoon around 1:30pm, and the place was at max capacity, with nearly...
Came this evening and grabbed a family meal. The avocado salsa and beans both tasted like they were bad. You could smell them from the get-go. The lady that helped us was nice but the food was not...
I wouldn't have done this if they had simply fixed the problem but the lady on the phone hung up as I started explaining what happened. We went to this location's drive thru today around 1:20 pm...
They need a new cashier drive thru. I had to mention my paying her several times and then tried checking my order and was told everything is in there. I ordered mash potatoes, chicken and beans....
Terrible guest service. I came here to order through the drive thru and they legit told me they weren't going to make my tacos because they turned the fryer off. Very bad attitude and no sense of...