
Good food, terrible customer service. We ordered online and on arrival had to wait 30 minutes. Stuff happens of course but the women taking orders simply didn't care. When I complained she simple...
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Good food, terrible customer service. We ordered online and on arrival had to wait 30 minutes. Stuff happens of course but the women taking orders simply didn't care. When I complained she simple...
Besides Being the most expensive fast food option it is also the least customer friendly. There were 3 people working none at the front counter. You have to order on a screen. They have a credit...
One terrible trip! Ordered a chicken guacamole burrito tonight, drove home excited to enjoy it watching a movie, but to spit out every bite! It was full of chicken grissel and BONES! I asked how a...
We got here a little early and tried picking it up. Had not started yet since it was not in computer yet. Employee followed me to car to grab the order and take it on his phone so they could start...
Marco made this a 5 star experience! This was a typical El Pollo Loco in most other respects, but the customer service stood out to our whole family.