Marco made this a 5 star experience! This was a typical El Pollo Loco in most other respects, but the customer service stood out to our whole family.
El Pollo Loco
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Besides Being the most expensive fast food option it is also the least customer friendly. There were 3 people working none at the front counter. You have to order on a screen. They have a credit...
One terrible trip! Ordered a chicken guacamole burrito tonight, drove home excited to enjoy it watching a movie, but to spit out every bite! It was full of chicken grissel and BONES! I asked how a...
First I just want to say the woman taking my order through the drive through was very rude speaking to me. Her tone sounded like I was a bother. I understand it can hard to hear through the...
We got here a little early and tried picking it up. Had not started yet since it was not in computer yet. Employee followed me to car to grab the order and take it on his phone so they could start...







