one of the managers Cyrina was so very helpful and did things the correct way to handle my situation with my order , I paid for what I ordered and it was exactly as pictured now , if I had a...
El Pollo Loco
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Update: attention owner response No need to rectify the situation with me. I would just hope that you guys work on the training for staff. We definitely have a necessity for better manners in...
Matt gave customer service next level. He took care of all of us. Took care of drive thru and started cleaning dinning area! This guy works for 5 people. I hope he gets a raise or promoted. He is...
My LOVE for El Pollo Loco has been renewed. I was helped by Addison & Krystal today. They were both extremely helpful and so very kind and professional. We normally order to go however today we...
I have not had El Pollo Loco in years! One of my coworkers came in with it and it smelled and looked so delicious! So my husband and I went to get some. I walked into order. I was greeted with...






