Rima M.
6/5/2025
They're improving. The new staff seem to know what they're doing. They're a female manager here who does her job well, will effectually check your bag and make sure you're actually getting...
El Pollo Loco
$
Open
(179)
Photos
22381 Antonio Pkwy
Rancho Santa Margarita, CA 92688
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Rancho Santa Margarita,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Reviews
3.0179 reviews
Elisa T.
8/29/2025
It was a frustrating experience. I had a coupon that was NOT expired and totally valid. But the staff couldn't get the coupon discount to apply to the order. There was no manager there and they...
Des S.
8/18/2025
Is this location for real?! They are now trying to charge $7 for a BRC burrito! The most basic, small burrito! Most other locations are $3. Please explain
Kimberly B.
8/15/2025
Horrible customer service!!!! I went through the drive thru and they don't even give you a second to look at the menu just rush you and they're so rude they asked if we wanted sauce at the end of...
Edmund G.
12/8/2024
The food was fine but the restaurant was so dirty I don't think we will come back again. I would recommend that the restaurant owners please take care of the facility as soon as possible.
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