Wendon G.
4/23/2025
Rosie took my order today. She is amazing! She provided fast service, amazing quality food and a beautiful, friendly smile. Thank you! The restaurant was very clean. Please make her...
El Pollo Loco
$
Open
(346)
Photos
13357 Riverside Dr
Sherman Oaks, CA 91423
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Sherman Oaks,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Reviews
2.0346 reviews
John J.
4/1/2025
I have not had the food yet. But from customer service point of view, I HAVE NEVER SEEN WORSE. So impersonal, so rude, so ......... Fill in the blank. But, they are busy. What can I say?
Kea H.
3/23/2025
I will never come here again. Came one time. Had a question on my order that is on the machine and everyone pretending they do t hear me. Server was rude and ignore my many requests for...
Maria De La C.
3/19/2025
This el pollo loco is dirty. Every single table and floor were filthy! Asked if someone could be clean a table for us and got major attitude and was told to hold on. 20 min later a lady came out...
Chessa D.
8/2/2025
Delicious chicken tacos and great purposeful service from Kenneth A. and Mauricio R. They truly deserve a pay raise soon. Relaxing ambiance. Thank you so much, and God bless!
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