Nathan H.
5/28/2025
EDIT 5.29.25 : I see corporate has responded, I don't need to contact them I have clearly laid out the issues and they reach back _YEARS_ if you bother reading the comments ~ a single star...
El Pollo Loco
$
Open
(188)
Photos
1212 Huntington Dr
Duarte, CA 91010
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Duarte,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Reviews
2.0188 reviews
Terry C.
10/22/2025
Soooo I must give this location an updated review. I went thru the drive thru last night and the guy who took my order was soooo nice. He confirmed my order with me a couple times before I...
cindy f.
10/24/2025
Worst, awful customer service!!! Will never go there again! I think it was the cashier who answers phone: she was horrible!!!
Stephanie R.
8/20/2025
Worst fast food EVER! Do not spend your time or money here. The team is so unprofessional and rude. Customer service is absolutely zero help. All of these shitty reviews are legit. I've reached...
Sophia H.
2/25/2025
Ordered a street corn bowl from the app...too bad there isn't an option for drive thru because I've been here twice and I kinda dread touching the door. Service is good and food is good but yeesh,...
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