
I was on my way home and I was feeling hungry. I wanted to get something quick and healthy. So I decided to come to this Pollo Loco. Staff: I went by their Drive Thru and I was greeted by a...
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I was on my way home and I was feeling hungry. I wanted to get something quick and healthy. So I decided to come to this Pollo Loco. Staff: I went by their Drive Thru and I was greeted by a...
So we did a mobile order just now from here to pick up on way home, and when we got home all.we found was dry Burnt chicken. Like what you can see that it is burnt when you are cutting it how can...
This place has terrible customer service. They completely ignored me through the drive thru, and even saw me waving at the window because i just needed a cup of water and didn't say anything and...
I purchased the family meal and received burnt chicken. Why would they serve this ? In addition, the receipt didn't have the store number or the survey ID to informed corporate of the food they...
Seriously horrible service my food look like they just threw it in the container and no utensils and drive thru attitude was just awful... this use to be a great place but horrible now