Mark H.
8/30/2025
This place is always understaffed. They got kiosks now so it makes it easier to order especially when the staff is busy and you're in a rush. For the most part the kiosks are very easy to use but...
El Pollo Loco
$
Closed
(130)
Photos
12800 Avalon Blvd
Los Angeles, CA 90061
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Los Angeles,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
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Reviews
2.0130 reviews
Angelique E.
5/30/2025
I was going thru the drive thru and ordered a family meal and I seen the manager "Carmen" give out coupons to other customers I asked her if I can have one she said no: I asked why? SHE SAID...
D W.
7/26/2025
Online order walk it 10mins. To get some help , then at they say my order didn come in said she was gonna have the manager come out. And speak with me 20mins past I see few other customers...
Katherine P.
11/27/2024
Idk if management changed recently or they hired a bunch of new people, but the ladies today that working drive thru on 11/26 @ 1PM were amazing! This was the fastest El Pollo drive thru and the...
Regina L.
9/28/2024
I ordered via drive thru. Customer service is hit or miss. I ordered a Guacamole burrito and it was good decent not too many empty areas with a bunch of tortilla (this time). For a quick bite...
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