Isaac G.
9/21/2025
Horrible service. Full restaurant and no one at the counter. Plexiglass prevents you from being heard. I had to yell under it and finally a girl in glasses and a headset walked by, gave me a look,...
El Pollo Loco
$
Open
(220)
Photos
101 E Manchester Ave
Los Angeles, CA 90003
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Los Angeles,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
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Reviews
1.5220 reviews
Katherine O.
11/9/2025
Really bad service, I had called five times to speak with a manager, the person who answer hanged up every time I asked for a manager, I wasn't going to order any food, I was just willing to be a...
Keyonda A.
4/3/2025
I've been back since my last bad experience. Honestly I still need to put the service to the test by ordering online and picking it up. That was the status of my last order that went wrong. This...
Edwin C.
9/22/2025
Let me save you time and money! This is what you get served when you order tacos!Mostly onions and cilantro! You're better off cooking at home!
Michelle A.
10/25/2025
Lowkey bad customer service, I was ordering my food when a lady besides me asked a worker for help and he completely ignored her and I had to help her! So rude of him, and us as customers ask for...
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