eGain Corporation
eGain Corporation, based in Costa Mesa, CA, specializes in automating customer service through its AI-driven solutions that unify trusted knowledge with generative AI (GenAI). Their suite of products offers personalized, compliant answers across various channels, significantly improving customer satisfaction and reducing operational costs for industries ranging from banking to healthcare.
Recognized as a leader in the Gartner Magic Quadrant for AI knowledge applications, eGain focuses on the integration of knowledge management and AI technology to enhance customer experience. Their full-stack solutions are designed to minimize errors and expedite service delivery, ensuring that businesses can leverage accurate, consistent insights effectively.
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