Grace Z.
7/5/2022
I don't normally leave reviews but i ordered a dishwasher from costco, and it was installed by the Direct Connection staff. They called before and after the installation and lets just say i was...
Direct Connect Communications
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(351)
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371 Oak Pl Ste E
Brea, CA 92821
Direct Connect Connections is a premier white glove fulfillment partner based in California, specializing in the installation of high-end appliances and whole-home water filtration systems. Trusted by major retail brands, the company offers comprehensive logistics and installation management services with a focus on customer satisfaction.
With a dedicated U.S.-based call center for scheduling and customer service, Direct Connect Connections ensures a seamless installation experience. Their team of experienced professionals is committed to delivering excellence, as evidenced by their positive client feedback and attention to detail during each installation project.
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Reviews
4.5351 reviews
Joe C.
10/6/2023
Service sucks. Installers are rude. Never use again. 4 1/2 hours late for appointment.
Jim A.
6/26/2023
Sloppy, improper dishwasher installation followed up by no response to emails and phone messages. Not surprising that Costco would tolerate this given that the last time I purchased a major...
Kevin K.
11/30/2022
the installers are late to appointments and often miss them entirely. nobody answers phone calls. do not recommend using this company for your installation purposes.
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