
Wanted to thank the representative ( working today 7/10/25 well last night/morning ) for his amazing customer service and understanding of the situation. This hotel is clean, with nice rooms and...
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Wanted to thank the representative ( working today 7/10/25 well last night/morning ) for his amazing customer service and understanding of the situation. This hotel is clean, with nice rooms and...
Refused check in and refused to refund on confirmed reservation through Booking.com. When asked for the reason the employees were very rude and refused to tell me why.
The walls & carpet were NASTY & the staff didn't care when I was trying to show him. He just kept saying okay, okay but was not looking at what I was pointing out.
I've came to this specific location over 5 times, never had a dirty room nor a bad experience and it seems like the customer service gets better. The guy at the front always super nice upgraded my...
Just checked out. Brought the manager / Owner INTO my room to show him blood on the pillow and feces on the wall. I have pictures. It's nasty. The owner said Too bad. Sorry nothing we can do....
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