Derek Jones Agency, State Farm Insurance

Connie G. made the process of getting all my camera gear insured much more enjoyable than what I'm used to! Very polite & helpful would highly recommend! -Mike L.

Been trying and trying to receive copies of my policy statements from this agency for the last two month. Called 4 times, patiently and politely spoke to various people including Derek Jones, and...

I don't know what happened over here, but what used to be a great office with timely and friendly customer service now seems like an after thought. I've needed to make changes and updates to...

Derek was once responsive and held his team accountable to customers, but quite sadly, he has fallen far from those standards, to where I am actively seeking another agency to transfer my...

I talked with Beatriz initially about switching my policy from Chicago to here, and she was very responsive and helpful. Then came in to meet with the agent, Derek, and he spent an hour with me...