Always friendly and helpful with parts or riding gear. Went online for riding pants and staff pulled them for me ahead of time. Right size, right price and right customer service.
Cycle Gear
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I was a patron here Sept11/12 return and was not only racially discriminated against by one of the employees Anthony working at the front desk, he proceeded to overcharge me, grossly. I would like...
I've long appreciated the Cycle Gear store in Santa Rosa. They seemed to have a revolving crew of young sales people ,but they have always been super courteous and very knowledgeable. I've loved...
I needed to return a phone mount today due to buying the wrong item from a different location. I was able to return the item and buy the correct one. Freya was kind enough to install it for me...

So refreshing to shop at a retail store where service is the model. Brian's natural "let me help you" attitude was present from my first phone call. I entered the store and he remembered our...
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