Criticom Monitoring Service
Criticom Monitoring Service, based in Santa Fe Springs, CA, specializes in providing reliable wholesale monitoring services for the security industry. With three geographically diverse monitoring centers and a commitment to advanced technology, the company ensures high levels of reliability and redundancy, achieving an impressive 99.9999% uptime over the past 20 years.
CMS prioritizes innovation and scalability, investing $13 million annually in technology to support dealers and enhance service delivery. Their proprietary CMS Compass online portal offers interactive dashboards and real-time data access, allowing dealers to efficiently manage accounts and respond to service requests.
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