Kelli M.
9/21/2019
Wow, what a great experience with Martha and Evelyn. They were soooo helpful and fast. I got an awesome new phone for switching from boost mobile. I highly recommend cricket, it's been so...
Cricket Wireless Authorized Retailer
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(7)
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729 4th St
San Rafael, CA 94901
Cricket Wireless is a mobile service provider offering affordable plans and a fast 5G network, catering to customers looking for simple, no-contract options. The company provides a variety of devices, including popular smartphones and smartwatches, along with incentives for switching and bringing your own phone.
With a focus on customer satisfaction, Cricket Wireless features a straightforward pricing model with no hidden fees or overage charges. Additionally, they offer a 14-day free trial through their tryCricket app, allowing potential customers to experience their service without disrupting current plans.
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Reviews
4.57 reviews
crystal t.
7/13/2020
Evelyn is SO Terrific!! She deserves Major recognition for her above and beyond customer service and great attitude! Evelyn is so helpful and kind and truly the best customer service rep I have...
simon c.
11/20/2017
Went into the store on Saturday to add a line for a visiting family member and was overwhelmed by the high level of customer service I received from Evelyn. They go out of their way to ensure...
M W.
7/12/2019
I have a lot of good things to say about switching to Cricket. But my favorite perk of all is the great customer service at the San Rafael store. Evelyn is beyond helpful and utterly patient with...
Geoffrey H.
6/24/2018
This was the second time I went to this Cricket Store for help with my phone. Both times I was lucky enough to have Evelyn help me. My phone was new to me and she knows my phone better than I...
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