Cresta

Cresta is an enterprise-grade generative AI platform designed specifically for contact centers, enhancing both agent performance and customer interactions through real-time, human-centric AI solutions. Their products, such as AI Agent and Agent Assist, empower businesses to optimize operations and improve customer experiences while reducing costs.

With applications across various industries including finance, retail, and telecommunications, Cresta delivers proven results in sales, customer care, and retention strategies. The platform emphasizes responsible AI practices, offering insightful analytics and coaching tools that drive performance and compliance in highly regulated environments.

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