Costco Optical

I just had my new Costco glasses fitted. I like my glasses and I wanted to thank Alexa and Tomas for they're excellent service. This is at the Santa Clara location.

If you enjoy waiting for over an hour past your appointment time then by all means go to La Quinta Costco. When will these office managers learn how to book appointments. Maybe AI will make life...

I went to Costco Optical after receiving notice that my order was ready for pickup. They have a sign to wait here for prepaid order. I waited and waited while they called one number after...

Dear Costco Management, I am writing to express my disappointment with the consistently poor customer service I have received from Regina, a staff member in the optical department. I have been a...

I thought I'd suffer through the poor customer service and long wait time because in my mind, 'It's Costco, it has to be a better deal.' After waiting 2.5 hours to see the doctor I was told I...