Consortium For Service Innovations

751 Laurel St Ste 533
San Carlos, CA 94070

The Consortium for Service Innovation, based in San Carlos, CA, focuses on enhancing customer experience through knowledge sharing and emerging technologies. Established by a team of industry leaders, the Consortium promotes innovative practices such as Knowledge-Centered Service (KCS), Intelligent Swarming, and Predictive Customer Engagement to empower organizations in service and support sectors.

With a commitment to fostering collaboration among its members, the Consortium offers a range of resources, training programs, and certification opportunities to enhance service delivery and customer success. Its leadership team brings extensive experience from various sectors, ensuring that organizations can effectively adapt to the evolving landscape of customer engagement.

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