I have gone into this store twice to shop. Today I went in for assistance with my Verizon phone. They are rude and their attitude, customer service and manners are awful!! Will never step inside...
CONNECT 1 Verizon Wireless Premium Retailer
Permanently closed
(2)
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420 Montgomery St
San Ramon, CA 94583
History
San Ramon resident Raymond Quan recently tried to purchase a new cellular phone, but was frustrated to encounter the same scenario in store after store: salespeople could not explain the differences between products and services, they often grunted or ignore him when he walked in the door and those that did approach him, tried to sell him something he did not want. In response to this lack of product knowledge, impersonal service, and aggressive sales tactics, Quan decided to open his own business.
Also at this address
Reviews
Priscilla Y.
4/22/2011
Samantha T.
6/4/2019
Business representative Anna has terrible customer service skills and hung up on me after I said I wasn't interested in their services. She then emailed me stating it was my fault that she hung up...
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