Columbia Bank

For my boss, I conduct a lot of business at this Umpqua branch. The female tellers are fantastic; besides being knowledgeable, they have "people" skills. The one male teller is not rude, but...

Customer service absolutely horrific. Manager (Audrey) and assistant manager act like they are too busy to help and just pass the buck. I had fraud recently and was told they couldn't help me...

I had a direct deposit for Social Security and one day after it was deposited it the bank closed my account and took my money away from me.

The reason for my one star review is because when my bf went to deposit his check into his account with a teller, the teller asked very personal questions insinuating that the check wouldn't clear...

Customer service closed on holiday weekend. No way to report suspected fraud. On Tuesday, when it was "open," the wait times to report fraud were 46 minutes and then 55 minutes. Reporting it...