
Every single time I call to make an appointment, it takes 20 minutes of being put on hold before I even talk to anyone
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Clinica Sierra Vista is a Federally Qualified Health Center delivering comprehensive healthcare services to nearly 200,000 community members in Kern and Fresno Counties. Offering a wide array of services, including primary medical care, dental care, behavioral health services, women's health services, specialty care, pharmacy services, and walk-in clinics, the clinic caters to diverse healthcare needs.
Recognized for its commitment to quality care, Clinica Sierra Vista has received various accreditations and awards, such as The Joint Commission Accreditation, American Heart Association recognitions, and being designated as a Certified Enrollment Entity for Covered California. These accolades underscore the clinic's dedication to providing safe, high-quality patient care and advocacy for improving access to healthcare in underserved communities.
Moreover, the clinic's adherence to federal standards, operational excellence, and patient-centered approach has earned it accolades like achieving a 100% compliance score during its most recent Health Resources and Services Administration (HRSA) Operational Site Visit, showcasing its commitment to delivering exceptional healthcare services and improving the well-being of its patients.
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Every single time I call to make an appointment, it takes 20 minutes of being put on hold before I even talk to anyone
They need to approve the way they handle phone calls billing & front staff . I don't know why they moved me to elm . Maybe it's time to find another office the Dr is good & the MA that stayed on...
They suck BIG time. I waited for over a month for my appointment because I need cardio clearance for 4 teeth extractions and what do I get for my waiting? A call "We need to cancel your...
No concept of customer service and dirty but the doctors are the best in town
All locations in Fresno need improvement ! They never answer the phone when trying to make an appt they book u for 2 months later because there completely booked! If this is the issue every time...