Citizen Watch Co of America

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1000 W 190th St
Torrance, CA 90502
+1 (310) 532-8463
http://citizenwatch.com
Founded in 1924, Citizen Watch Company of America is one of the largest watchmakers worldwide. The company provides LCD, voice reorganization and professional dive watches. It also maintains a collection of light-powered watches. Citizen Watch Company of America sponsors a variety of sports and tracking events. The company provides online updates on latest promotions and discount packages for its customers. It operates several service centers throughout Chicago, Dallas and Detroit that offer repair and maintenance services for watches of various models. The company offer warranty certificates and recharge guides. It provides watches in a variety of dial and strap colors. Citizen Watch Company is proud of its long-standing relationship with the United States Tennis Association and has been the official timekeeper and official watch of the US Open since 1993.

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Reviews

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2.548 reviews
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Michael N.
5/16/2022

Judging from the reviews here it doesn't seem that many people are very fond of the customer service provided by the Citizen Watch Company. Well... I have a few pieces ranging in age from two to...

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John P. P.
11/6/2025

This is the worst customer service experience I have ever had! I would give this company a zero stars if I can. I sent in my watch 3.5 months ago for repair. It took them 2 months to evaluate and...

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Bill P.
7/8/2025

Got a citizen watch on a carnival cruise about 2 years ago. It stopped working within a year. I just had time to send it to them. They said because I got it on a cruise ship there's no warranty...

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William W.
10/10/2025

Customer support is nearly nil. They lose items so make sure you track if sending to them. Internal communication is sparce so don't expect them to understand a followup email. When you respond...

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Bart T.
7/17/2024

No wonder this company has bad ratings!!! Bought a Bulova watch on a cruise ship, Royal Caribbean and when I got home I saw the auto winder wasn't working so I called Citizen corp which owns...

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