Citibank

I don't know who complained about this Citibank on Alum Rock. I do not agree with that review. we had Citicard issues and the teller was very helpful and courteous. my only issue is only one...

Maribel Castro super rude you ask her a question and responds with such ignorant response. Not helpful at all hope she fixes her attitude towards customers that just need help.

This is the worst branch ever. I came in for a new account ,waiting for 15mns . The 2 ladies at the desks never even glanced at me to acknowledge my presence.

Citibank phone support is the worst thing I've ever had to deal with. Call. On hold. Get someone after an hour that doesn't speak English in a recognizable form. Get put on hold. Get hung up...

'm not sure about other banks around the area, but for Citibank, in order to speak to a banker you would need to schedule an appointment beforehand. We didn't know that, so we scheduled an...